You are the Eastern Bloc transplant who worked on our washer that kept coming unbalanced. We are the couple who endured your countless service calls, taking of the washer to your shop for months at a time and the replacement of every appliance part. We suggested you contact the manufacturer, which you said you did, about two-thirds of the way into our nightmare, reporting they found nothing wrong. Finally, after all those breakdowns, Laundromat visits and flat-out lies from you and your receptionist, we were met at home by your “master tech,” who in two seconds figured out the machine's drum was out of alignment. The washer has worked fine ever since. So how'd you like to come over, sit and spin cycle?
