[UPDATED] Karen Elaine Hanover Accused of Impersonating FBI Agents With 'Spoofing' Technology to Spook Clients Who Believed She was Scamming Them


UPDATE, FEB. 10, 4:33 P.M.: United District Court Judge Robert N. Block in Santa Ana set Karen Elaine Hanover's bond at $75,000 this afternoon.

Her post-indictment arraignment is scheduled for 10 a.m. March 24 at the federal courthouse in Santa Ana.
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ORIGINAL POST, FEB. 10, 4:05 P.M.: A 44-year-old Seal Beach woman was arrested today for allegedly using “spoofing” technology to impersonate FBI agents in phone calls threatening her business clients with prison stretches after they complained on an Internet blog she was scamming them.

Meanwhile, the FBI is also investigating Karen Elaine Hanover for the alleged scheme that may have used seminars to recruit would-be marks. The bureau released her photo in case anyone who may have been victimized recognizes her.

Karen Elaine Hanover allegedly used voice-altering technology to scam those who believed she was scamming them.

Hanover, who was charged
with impersonating a federal agent in a criminal complaint filed Tuesday
in United District Court in Santa Ana, was arrested this morning by FBI special agents without incident at Fashion Island in Newport Beach.

According to the
affidavit in support of the complaint:

  • Hanover operated a real-estate
    service that charged clients a $30,000 “consulting fee” in exchange for
    providing unique information about favorable commercial properties;

  • When
    some clients concluded that Hanover failed to deliver the promised
    services, they complained about the operation on an Internet blog
    and encouraged others to report the suspected fraud
    to the FBI and other federal authorities;

  • During the second half
    of last year, an unsatisfied client was contacted
    by phone by someone with a male voice who claimed to be an FBI
    agent and whose caller ID was for the main number of the FBI's Los
    Angeles Field Division;

  • The “agent” threatened to imprison
    the client on the line if she did not stop complaining about Hanover;

  • Subsequent investigation revealed that calls from the purported
    male FBI agent were actually made from Hanover's cell phone and that a website was used to alter her voice and change the caller ID to “spoof”
    the FBI's Los Angeles Field Division phone number;

  • Further
    investigation revealed Hanover used the same website to “spoof” the
    FBI Miami Division's phone number, as well as the FBI Headquarters
    number in Washington, D.C., to discourage other disgruntled
    clients from complaining to authorities.

Hanover has an initial appearance this afternoon in the federal courthouse in Santa Ana, but she had not yet entered a plea as this post was published.

If convicted, she could get up to three years in federal prison and a fine of up to
$250,000. That would be separate from any punishment she might incur if the FBI investigation into her real-estate service produces additional charges.

Anyone with information about the suspected fraud or the impersonating
charge is encouraged to contact the FBI “24 hours a day/7 days a week” at (310) 477-6565.

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