To the surly dentist who stopped working on someone’s teeth to tell me I had no right to want to reschedule my appointment, for which you were running an hour late for the second time in one week:
Instead of interrupting a conversation I am having with a dental assistant in the hallway, why don’t you focus on getting your job done and being on time? I don’t show up an hour late for my appointments, still expecting to be seen. Just like you, I have a job that is waiting on me. Watch your attitude: You are in the customer-service business. Let’s hope your bark is worse than your bite—which is pretty massive given the size of your big, fat mouth.
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