The Role of Communication in Improving Health Literacy


Mon., Oct. 23, 4-5:15 p.m. 2017

Location Info:

Chapman University, Argyros Forum
1 University Dr.
Orange, CA  92866
Argyros Forum 209A
Effective health communication is critical to improving health literacy, or an individual’s ability to find, communicate, process, and understand basic health information and services. Sandy’s talk will focus on the role of health communication in improving health literacy, including strategies for developing clear health information and enabling productive interactions between health care providers and patients. She will also discuss the role of applied communication research in developing clear communication and improved health systems. This talk is relevant to students and faculty interested in health, organizational, and strategic communication, and principles of persuasion and message design.

Sandy Hilfiker is a Principal at CommunicateHealth, Inc., a health communication consulting company that specializes in improving health literacy through clear communication. CommunicateHealth supports organizations like the World Health Organization, the Centers for Disease Control and Prevention, and the U.S. Department of Veterans Affairs.


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