Best Bike Shop - 2009
Two Wheels One Planet
You can find small bike shops that deliver great customer service, but the inventory tends to be small, the prices high and the wait time for repairs staggering. Meanwhile, there are also the behemoth superstores where you know more about the bikes there than the certified, matching-blue-shirted sales staff, and your only communication with the repair department involves the happy face drawn on your sales receipt. Two Wheels One Planet, which has shops in Costa Mesa and Lake Forest and is rooted in a company that has been serving Orange County cyclists since 1959, represents the best of both sales and repair worlds. The inventory is massive, but so are the choices in types of bikes and range of prices. You can go in, say, for a beach cruiser you don't want to spend more than a couple of hundred dollars for, and a knowledgeable staffer will shuffle you over to the rows of bikes fitting your needs. By the way, Two Wheels One Planet hires actual riders. You see their bikes in the racks outside (also, thankfully, freeing up more parking spaces for cars). Tell them you want the best, and they'll gladly point them out. You won't be upsold or downsold, and whatever you buy, the staff will encourage you to bring it back in a few months for a free tune-up and to make sure everything's hunky-dory. The same service to customers, without ripping them off, extends to the repair department, which turns around broken bikes at an amazingly quick pace. Any piece of bicycle clothing or accessory you can think of hangs on the walls, as do some that never would have occurred to you.