I was told on the phone that there was a experienced assistant who was as good as the main stylist but would take a LITTLE bit longer. I was greeted with a nice smile by the assistant as well as one of the stylists. I was told I can share the pic I brought of the style I wanted. Soon I was told by another stylist that they didn't work with pics. Then I was told color was going to be done 1st. But the cut was done 1st. Then it took way too long to get my cut.... "
Then color time came around and suggested to put just couple strands of color (2 foils) in my hair. I asked for just this there won't be a full charge for just 2 foils correct? Then the manager and the assistant quoted, "Oh no, just about $10". Then the manager was called outside and came back and said it would be $30 plus the hair cut price. Now I'm not complaining about the price, I'm just sharing the unstableness and the uncertainty of this whole experience. Everything I was told from the start was not what happened....
I've paid over $400 to get my hair cut and colored in LA so it's not about the money. It's about feeling good when going in a new salon and leaving the salon. The assistant is super nice so it's not about who did my hair. It's about being sincere and honest to clients. It is the teachers responsibility to have the assistant do a good job, not the clients to have to make up for the loss time and effort. Otherwise, the talents are there and they know how to cut. This just happened to be my experience unluckily.