[Hey, You!] Customers are always right, especially the crazy ones

Box Brown


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I would like to offer my sincerest apologies for not being able to console you during your recent negative dining experience. My understanding was that you ordered an egg-and-cheese omelet, with the precise instructions of "Egg and Cheese ONLY!" The strategic eye roll suggested you meant business and that you had previously purchased this nonexistent menu item. "Like, I always pay $4.50, every time I order it," you said. I proceeded to do exactly what you told me. You still weren't happy, so you promised to file a complaint, and to my surprise, we received a random visit from the county health inspector. Who knows what story you made up? But well-played, lady, well-played. However, our health inspector actually eats at our restaurant on a fairly regular basis, and upon the conclusion of her inspection, which was perfect (as always), she expressed her apologies for the wack jobs out there in the world. Valiant effort, I must commend you there, but alas we are still in business despite your cunning efforts to take us down.

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Bill T.
Bill T.

Hey! I knew exactly what I wanted! How is it my fault you weren't able to guess what it was from my incoherent order? Sheesh!

How is it you don't understand that "Egg and Cheese omelette only" means that I want an an omelette of only egg and cheese with all the fixings, not an Egg and Cheese omelette only?

I suppose that if I ordered a rare steak that I would get a filet still pink in the middle instead of a well-done Kobe sirloin.

I think anyone who's worked in the restaurant business has pretty much heard it all.