By On the occasion of our 20th anniversary
By Gustavo Arellano
By R. Scott Moxley
By Alfonso Delgado
By Courtney Hamilton
By Joel Beers
By Peter Maguire
By Charles Lam
To the surly dentist who stopped working on someone’s teeth to tell me I had no right to want to reschedule my appointment, for which you were running an hour late for the second time in one week:
Instead of interrupting a conversation I am having with a dental assistant in the hallway, why don’t you focus on getting your job done and being on time? I don’t show up an hour late for my appointments, still expecting to be seen. Just like you, I have a job that is waiting on me. Watch your attitude: You are in the customer-service business. Let’s hope your bark is worse than your bite—which is pretty massive given the size of your big, fat mouth.
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