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Mark Norris Capitalizes On the Comfort-Food Craze With Crispins

Comfort Shrewd
The stick-to-your ribs entrées and homey desserts mostly shine at Mark Norris’ well-conceived Crispins, but the service isn’t up to mom’s standards just yet

Judging by how the phrase “comfort food” gets bandied about on the Food Network and Top Chef, I’m amazed it took this long for a restaurant to capitalize on it, at least in Orange County. Crispins in San Clemente does just that. The building has the words installed in block letters almost as big as its name, which would be visible from the 5 freeway if it weren’t facing the wrong way.

Owner Mark Norris is not stupid. Even before the business papers gushed about the genius of Subway’s recession-priced $5 footlongs, this “comfort food” restaurant seemed to be Norris’ exit strategy from his last venture, White Horses. The latter was a cozy bistro, well-regarded for its cuisine (it won our Best Restaurant award back in 2007) but also known for its high prices. Norris probably saw the writing on the wall. So when an old Baker’s Square location was available, Crispins moved in. It’s the anti-White Horses—a place made for families with budgets, not deep-pocketed suitors looking to woo dates with candle-lit suppers.

There’s a computer-gaming area to occupy unruly children, a strip of green lawn outside with a few toys, and a main room that’s freshly painted, if a little too plainly, with a coat of soothing green. The Xeroxed paper menus mention PB&J on the “Comfy for the Kids” section, but there’s also a full bar with draft beer.

If “comfort food” is supposed to mean anything outside your mom’s house, it’s diner fare. Nary a mouthful of the pot roast didn’t satisfy: soaked with gravy, slow-cooked to shreds, and served with a heap of mashed potatoes and julienned vegetables whose crunchy snap suggested they were cooked with respect. And despite the drier-than-average stuffing that accompanied the open-faced turkey sandwich, the ample portions of the succulent breast meat were smothered in gravy, flanked by jellied cranberry sauce and even more mashed potatoes. Since an array of flat-screen TVs was tuned to football, eating the meal at Crispins has the same effect as noshing at a relatives’ house on Thanksgiving, minus the relatives.

But it’s not all about homey grub. There’s a decent Thai satay appetizer, complete with cucumber pickles and a thin but surprisingly spicy peanut sauce. I also had the German-sausage plate, which included a bratwurst and another wiener of unknown origin, both beauties fire-roasted till their natural casings burst from the heat. I slathered each forkful with dabs of coarse-grain mustard and chased it with their homemade red-cabbage sauerkraut, a warm, wonderful and, um, comforting side dish that was thankfully more sweet than sour.

Burgers are hand-formed to a third-pound girth. Though they tend to overcook the patties and seem to dispense with mayo or saucing of any sort, the burgers are basic, tasty and rustic.

Breakfast is, so far, a little uneven. We requested that the eggs on all three plates be done medium-well, but only one was cooked correctly. The rest bled yolk as soon as we put a fork to them. But then there was the immaculate corned-beef hash: finely diced, as crimson as pastrami, and bursting color from the red and green bell peppers.

Sausage gravy thick and hearty enough to use as spackle drowned an unseen biscuit in a white, sausage-freckled deluge. But the smoked salmon on the Eggs Tayside and the country ham were too salty for the dishes in which they were featured.

Hash browns were of the chunky-cubed variety, crusty and nicely burnt where starch met griddle. They used it as a substitute for a side of grits I was expecting, but which they ran out of—a fact I discovered after I asked if they had forgotten my grits. This was further confirmation of a lamentable pattern I saw with the service. On a prior evening, we ordered the apple pie but were brought the apple crisp instead. When I made them aware it wasn’t what we asked for, our server said, “We’re out of the apple pie. This is the apple crisp. Is that okay?”

The next day, during a lunchtime visit, we asked the same waitress what exactly was in a brownie sundae. “I don’t know,” she said. There was no offer to find us an answer, no “Let me check.” She then suggested that the brownie à la mode was a better choice. Was it better? Is Crispins’ going to be Norris’ next successful venture? I don’t know.

Crispins, 610 Camino de los Mares, San Clemente, (949) 480-0800. Open daily. Call for hours. Breakfast, $3-$8; lunch, $5-$9; dinner, $5-$13. Full bar.

 
  • Bill 01/13/2010 7:59:00 PM

    Well, the above review was published in November just after Crispins opened for business. It had a soft opening to train staff and finalize menus, but people hearing of the low prices and good food swarmed the place with long lines and THIS is likely why the lukewarm review above. Now, Jan. 13th, Crispins is doing 270 to 320 meals a day and you know that people would not be coming to it in such droves unless the food was great. It is. My wife and I dine there several times weekly and love their food and service. Their $3 weekday breakfast is two eggs to order, hash browns to order, bacon, sausage, toast to order, all for $3. And it is great. So please overlook this earlier review and go to Crispins. Mark Norris also created 32 new San Clemente jobs during this scary time to open a restaurant, so let's praise him. Oh yes, a disgrunted family who just does not like Mark has been giving him bad reviews, but you can tell theirs because they are so venemous in their criticisms. Just know that Crispins is well worth visiting anytime. Tips: Pot roast, hash for breakfast, and most any dinner or lunch item is super.

  • Jim B 01/05/2010 11:29:00 PM

    We have been 3 or 4 times and I cannot understand the bitter comments from your readers initially. Sounds like jealousy or just plain smear. The food is good the service is more than acceptable and the prices ideal in these times. We love the place just what we need in the area.

  • Emily 12/05/2009 3:28:00 AM

    I have had wonderful dining experiences all three times I have eaten at Crispin's. The staff was friendly and efficient and the food was amazing for its low price. My favorite so far is the turkey panini, which is made with large pieces of roasted turkey breast, cranberry sauce and a very generous amount of brie. A place like this is just what diners need in these economic times. It also has a bar in an area of San Clemente that direly needed one. I will be back to eat the delicious food and to capitalize on the shockingly low beer, wine and liquor prices.

  • th 11/27/2009 9:14:00 PM

    Will soon be frequented by all the corner bums begging for food because the paying unfortunates may soon discover this place is not worthy of their pennys

  • oh really.... 11/27/2009 8:59:00 AM

    Three of us ate there Wed. night, Chicken Marsala was like rubber, salad just okay, lousy service due to inexperience young staff... a large bug was crawling on the wall next to our table as we dined...doomed...

  • W G 11/27/2009 5:16:00 AM

    Sadly, this had the potential but is a train wreck

 

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