Nurse Says Her Efforts to Improve the OC Jail's Women's Infirmary Have Broken Her, Haunt Her Dreams

Cells From Hell
One nurse says her futile efforts to improve the women’s infirmary at the Orange County Central Jail Complex have broken her body and haunt her dreams

Aaron McKinney
A nightmare in 2003 triggered the nerve damage in Matthews' right arm
Jeanne Rice
A nightmare in 2003 triggered the nerve damage in Matthews' right arm

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Black water spills out from the pool in sharp bursts with each wet body that Teresa Matthews slaps down against the cement. The moon hangs like a halogen bulb over the bobbing babies in the water. She dives in and grabs one, maybe two at once, their bodies slippery and limp in her arms. There are more. She can’t get to them before their tiny mouths, pulling for air, succumb to their descent.

“Help me!” she screams. She begins CPR on the ones on the cement. She dives back into the pool.

Matthews jumps out of her sleep, disoriented and sweating. After a moment, she remembers: same dream, different night.

This time, her husband may give her a hug if she’s woken him with her screaming. She will then most likely retreat to the living room, where she’ll sit wide-eyed until the sun creeps over the hills, too afraid, she says, to go back to sleep.

A registered nurse, Matthews used to spend her days treating inmates—perhaps a woman who had gone into early delivery or a man who was on suicide watch—in the Orange County maximum-security central jail system, one of the toughest medical- and mental-health settings for a nurse.

Co-workers remember the 20-year veteran as a caring, no-nonsense nurse who put her patients and fellow nurses before everything else. She had a knack for coolly managing the sickest, wildest, most troubled male and female patients with focus and calm. Today, the former amateur surfer can rarely leave her house because she’s riddled with disease, near-paralysis and fear.

In 2003, she was diagnosed with post-traumatic stress disorder, fatigue and fibromyalgia, a debilitating chronic condition with widespread muscle, ligament and tendon pain. She and her doctors trace the beginning of her illnesses to Matthews’ three-year crusade to try to put an end to the gross inequities she says persist at the Orange County Central Jail Complex when it comes to female-inmate patients. Several nurses—most of whom spoke to the Weekly on condition of anonymity, asking that their names be changed for fear of retaliation—say their concerns with regard to patient safety in the women’s and other medical areas in the jail have fallen on deaf administrative ears.

(Matthews is not Teresa’s real last name; in an effort to preserve her security clearance at the jail, she asked that a pseudonym be used for this story.)

Matthews says that the majority of the 18 years she spent as a nurse within the jail system were good ones. “I loved working in the jail. The nurses were fantastic, and the deputies were amazing.” But the problems started, she says, when she became a senior nurse at the women’s jail and began tackling the county’s Health Care Agency (HCA) administration, trying to make changes she felt were crucial to patient safety.

HCA administrators say they are unaware of any reason for concern in the women’s area. “We’re dealing with an increasing female population, and we’re not hearing any concerns from staff or anyone else,” says Institutional Health Services Director Maureen Robles, who oversees both the correctional medical services and mental-health departments within the jails. “If there ever was a concern, I don’t know what it was, or if that’s relevant if we’re not experiencing that now.”

But what some say is a deep-rooted rift over equipment, staffing and housing between nurses and the HCA was brought to light in 2006 following the death of female inmate Vicki Avila at the women’s jail infirmary. Grand jurors told HCA administrators to improve emergency-nurse training and equipment at county jails. “The nurses didn’t have the machine they needed to use on the inmate. They had to go and borrow it,” says “Karyn,” another jail nurse. “It’s still a huge problem.”

Matthews took a job at the maximum-security jail fresh out of nursing school in the early 1980s. “It was a lot different back then,” she says. “There have been a lot of improvements over the years, but most of them have been made to the men’s jail.”

Matthews worked full-time at the jail for about a year before working for a few years in labor and delivery in Long Beach and in surgery in Fountain Valley, to earn her stripes in other high-pressure medical settings. She returned to the jail soon after and spent the next 15 years there.

In 2000, Matthews was offered a promotion and full-time position as senior nurse at the women’s jail. She accepted. “I had no idea what was going on,” she says after beginning her new post. “I worked at the men’s jail since 1983, so when I went to the women’s jail after my promotion, I was absolutely horrified.”

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  • Gloria 12/19/2009 8:12:00 PM

    Okay. Okay. You sold me already. Between the Chamberlain incident which deputies couldn't have feigned ignorance with as much success as they did due to a blind spot, and this story...I agree put my taxes into a new, bigger, more secure jail. I hope its an eyesore and they build it right across from the Great Park balloon ride! On one hand I like OCWeekly it seems to care about the mistreatment of those most don't give a shit about, on the other hand I have to wonder if they aren't trying to sell the liberals on a new jail that will house thousands more people who probably won't belong their. We know the conservatives are always willing to see their tax money go into more unnecessary security. If it were a perfect world and I could negotiate my offer I'd say you can put my tax dollars into a new jail, AFTER Kevin Taylor is arrested and charged with the murder of John Chamberlain like all the other hooligans that took part in it! Unfortunately, it doesn't work like that, does it.

  • Serah 10/10/2008 2:01:00 AM

    It is an incredible vindication with an echo of sadness when you discover someone so brave and once so healthy is living with an illness so real that lives inside of me. I suffer from two confirmed and diagnosed autoimmune illnesses. One of them is Fibromyalgia. This was my first diagnoses and I bared it alone until an accident brought on a double layer, confirmed with blood-work, second autoimmune disease (they can often layer)! Fibromyalgia is VERY REAL people! Doctors are learning more but it is one of over 80 Auto immune disorders known to mankind. Key words "known". What is also true is that it is believed that 75% of all women are found to have some form of auto immune illness (American Autoimmune Related Disease Association- AARDA) some lying dormant inside of them. Before you point a finger watch out because you could be next. It is also known and been found in medical research that most all autoimmune illnesses require triggers and those triggers will bring out the symptoms. Some will live with them forever and if you are lucky you will be in the 30% who will have a "remission". The triggers can be many things but stress and trauma are at the top of the list. When you are under pressure and stress and trauma your body can't produce enough fight and then the auto immune disease flourishes. It attacks your own tissues, your own nerves, your own muscles which weaken. And MEN it can happen to you as well. As the nerves and muscles in your body weaken they are prone to damage such as a tear which can be caused from a simple jerk late in the night or even a misstep or fall. Something that Theresa and I also have in common is severe nightmares. That is traumatic! In simple terms your mind is not deciphering what is real and what is not so the incredible stress and it's effects are shattering. It is so hard for a person with Fibromyalgia and PTSD. Even one of those is enough! You begin to feel crazy. People look at you like a hypochondriac because it is so difficult to diagnose and as for me my symptoms are over a page long! I recall even one doctor 15 years ago who scoffed once at the diagnosis and now is passionately treating many patients with it. It is difficult to diagnose because there are over 80 variations of AI illnesses! Thank God Teresa was able to find a doctor (Rheumatologist) to be able to recognize this for her. Because of the defined meaning people don't take this seriously. There are several tests now in determining and confirming Fibro in people today. THANK GOD! The deep genetic testing and antibody tests to pinpoint are so costly that you would be hard-pressed to find a doctor who can perform them not to mention ever have good enough medical insurance to pay for them. (Another reason to pay attention to this election folks! How dare we be excluded because we are diagnosed with an illness when all we are doing is trying to get better to lead normal lives again and be productive in this society and dying economy!) Please recognize this hazardous potential. Practice prevention and good health. Live a calm and stress free life as much as you can to protect you and your family from being the next one living with an autoimmune illness. It is the people with doubts who make the life of those of us living with such a symptomatic condition feel ashamed, alone, embarrassed, and belittled when we need to be loved, cared for, acknowledged, and affirmed so we can continue to focus on healing! Do not lash out at this women. When you are not in ones shoes do not assume you can know what it's like to live in them and be thankful you are not in hers.

  • teresa 10/08/2008 6:47:00 AM

    Thank you very much Daffodil J Altan for the well written article. You have brought many important situations to the public eye. As for the one writter about the picture, I could of worn a pair or Groucho Marks glasses with a mustache and the Administation staff would still know who it was. Not to many people have worked there since 1983. Not to mention supervised the Women's Central Jail, but thank you. Security has to do with other factors, and it was done well. As for the writter regarding riding on the tax payers back, I have paid for my own long term disability for years thru my association. Orange County Employees Association,Orange County employees don't qualify for state disabiliy. Also I have worked 1-3 jobs at once my life since I was in my 20's. I am a tax-paying Register Nurse, not as I felt you infered a burdon to the tax payers. I truly believe in my opinion that this is and has been the HCA/CMS controlled issue. I feel the Sheriffs Department was not informed on a proper basis and the public should know this. Thank you again for writting this article.

  • Sammy 10/08/2008 5:52:00 AM

    Ok Nurses, Deputies, Cst's, Supply,Clerks and all line staff working at the Central women's Jail, This is your chance to let your voice be heard.It's imperative that saftey be equal for the staff no matter what sex. .As we know, from the previous so called (staff evaluations) Our concerns were ignored. Yes even the one that cost over $100,000.00 . HCA/CMS has a Head Person Julie Poulson ,she recieved a letter regarding the saftey issues in 2003 For years the only thing that has changed that I know of, is the name of the infirmary and a hugh decrease in staff in all the jails for medical. I understand the staffing situation is getting better, but they are leaving as fast as they come in, I'm told the nurses are very unhappy. At the Central Women's Jail I was told of many injuries to the staffs.The few injuries I can think of are: deputies and nurses being spit on by HIV positive pts and Hepatitis positive patients, threw the talk screen, the men's area is all surrounded by glass. Staff stabbed with a pin, broken arm, shoulder and severe back injury, heads hitting the concret floor and slammed against the wall, triping over tapped down make shift cords for C-pap machines. A patient tripping over an oxygen cord, weak pts not being able to reach or push the emergency button across the room, medical pts needs being heard easily over the screeming of the mental health pts,Suicidal patients out of nurse line of site. Staff being bite, kicked, both staff and pts having to endure above safe auditory levels (screaming patients) ,extreme headaches, The illest patients and staff having to endure screeming and yelling all day and night for weeks on end. CWJ staff YOUR ID is hidden if you use a nic name or have others write it for you, the email is protected by press rights.Let the public know the needs that are not being met..Be strong!

  • Rhonda 10/07/2008 10:24:00 PM

    Teresa is a very brave and courageous woman, and I hope through her efforts the conditions of the jail will change. iIadmire her for her strength in coming forward with the truth.

  • Tom White 10/06/2008 11:16:00 PM

    How does a pseudonym work when you've got a full-face shot of the pseudonymous person reporting her experiences on the first page of the atricle? Doesn't her security clearance have her picture?

  • Ian 10/04/2008 10:21:00 PM

    My father fought in world war two and the Korean War. Almost every night he would yell and wake my Mother throwing grenades or sticking someone with a bayonet, sometimes screaming for his comrades to get out of there. He kicked and thrashed around in bed so much my mother had to buy twin beds. Show more respect to people that have seen trauma to the point that it has changed their lives. You people obviously have not educated yourself in a disease that afflicts thousands of people (many the heroes of our country). Stress and trauma are major causes of C-PTSD and PTSD awful diseases. They affect our Firefighters, Policemen and Policewomen just to name a few, and of course our service Men and Women. You will never know sitting in you lounge chair judging others. These people are our HEROS and they are ill because they are keeping America safe. The Central Women's Jail sounds like an awful place to work, so do the other jails. Administration needs to correct that situation NOW, before the taxpayers have to pay more money for lawsuits, have they heard of discrimination? What are they thinking; we already have a financial crisis on our hands. Fibromyalgia is a disease recognized by the American Medical Association. It must be diagnosed by a Rheumatologist. If you would care to educate yourself look it up on the internet. You wouldn't want your worst enemy to have it. Next time you make comments that are so condescending and judgmental do your homework first! If you are an MD you need to take classes to update your education, if not close your mouth and speak only of what you know about. Ian

  • Zacksmom 10/04/2008 4:16:00 AM

    PTSD and Fibromyalgia may be overdiagnosed, but if this nurse was actually accepted by the workers comp doctor as being disabled for these conditions, then they're probably ten times more severe than "usual." The conditions in the IRC, Theo Lacy, and the Women's Jail are OUTRAGEOUS. The working conditions could almost be considered to be third world in terms of the quality of the facilities, the quality of the attention paid by management to the needs of the nurses, and the general atmosphere of ugliness. The two "posters" with the derisive comments ought to try working there on a twelve or sixteen hour shift, having head games played with them by the deputies, being screamed-at by inmates, dealing with high levels of exposure risk to dangerous diseases and acts of violence. These nurses get hurt, sometimes badly. Their management is living in the land of Oz (as in "Wizard of," not the HBO series) if they think the fact the nurses have given-up telling them anything means there are no problems.

  • Benway 10/04/2008 2:15:00 AM

    Fibromyalgia and PTSD. Two of the most nebulous and overdiagnosed "diseases" in current use. Generally the diagnoses given when there is no physical evidence at all to support a patient's claims. Certainly not a cause for a lifetime of support from a taxpayer supported system. Thousands of people across the US perform the same healthcare jobs without resulting "nerve damage". This article is an ill-informed attempt at rabble rousing.

  • Bob 10/03/2008 10:45:00 PM

    How odd - another worker's comp claimant with a case that goes sideways suddenly breaks her silence. For the sake of argument, I will agree with everything stated about the conditions at the Women's Jail, but you lost me at the "nightmare in 2003 [that] triggered the nerve damage in Matthews' right arm." Was the OCW writer able to keep a straight face when he heard this? Please...

 

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