Pearlstein quit after six months. "It was a horrible job," she said. "A majority of the people never damaged their apartments. But that didn't matter. They still got bills. That was standard practice."
Former Arnel tenants and other consumers who believe they have been screwed can leave a message at the district attorney's consumer hot line at (714) 347-8873. If Rackauckas' crew isn't helpful, call me at (714) 825-8433.