By On the occasion of our 20th anniversary
By Gustavo Arellano
By R. Scott Moxley
By Alfonso Delgado
By Courtney Hamilton
By Joel Beers
By Peter Maguire
By Charles Lam
Since PacifiCare employees and their families are covered by the HMO and receive the same level of service as any of the other 4 million members, "we share a very deep and personal commitment to doing our job well every day," added Singer.
Laura confessed that losing her job has been a financial blow to her family. And yet, she harbors no ill will toward her former co-workers.
"I still love them," she said. "I don't hate anybody. I just want justice."
Until that happens, she plans to keep picketing. She's not a churchgoer, but she says she has received a higher calling to fight the HMOs on everyone's behalf.
"I know I've got the truth in my heart," she said. "I'd not be out here this long if this were a lie. I know what I'm doing is the right thing."